FAQ
Frequently asked questions
Is Pet Family free?
Yes — Pet Family is free to join and remains free until a usage limit.
How does the AI companion work?
It uses your pet's profile, records, and check-ins to answer questions, surface reminders, and flag changes over time.
Can I share my pet's profile with family?
Yes — invite family members to the Family Circle so everyone can help care for your pet.
Is my pet's data private?
Your data is private and you can request a copy any time under Privacy settings. You can share your data with users you invite. Pet Family's data policy can be found here: General Terms and Conditions
What can I track?
Diet, schedule, medicine, appointments, documents, vaccination certificates, moods, photos, and more.